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At Suncadia, you step out of urban life and into something that’s all too rare: a place where you know your neighbors instead of just passing them on the way to work. And as visits become longer and more frequent, you get to know the people who help shape Suncadia into a community you hold close to your heart. This column celebrates the Suncadia staff who play a role in the way residents and guests enjoy their time here. Some might be familiar faces or names, and others will be new to you. This week, we chat with Michael Ramirez, Manager of Resort Activities. He puts the fun in Funcadia.

This is Me

I am originally from Ballard in Seattle. I graduated from Central Washington University in 2015 with a Recreation & Tourism Degree and was immediately attracted to Suncadia’s Recreation Department. Being right out of college I was seeking to make my mark on this department by using positive change to create something special.

In a Previous Life

One passion of mine that many do not know is gardening. I grew up spending time in my family’s vegetable garden learning how plants grow, and still carry that skill to this day. Before Suncadia, I worked in sales for a small gardening equipment company in Ellensburg, Washington.

Childhood Dreams

As a child, I probably changed my mind many times about what I wanted to be when I grew up. But the most memorable career I wanted to seek was an airline pilot.

Boss Man of Fun

I am the Manager of Recreation and I oversee all the fun that goes on at the resort. The recreation department has many different avenues of fun. We have a rental fleet of bikes, boats and mopeds. We facilitate family activities like Tie Dye, Bear Factory and Bingo. We have youth adventure programs called JR Rangers. The final program we provide for all guests is our extensive Group Recreation Menu, our teambuilding and excursion offerings that are geared towards groups of all sizes, including  bachelorette parties, wedding parties and family reunions. My team and I live and breathe recreation and are proud to serve all of our guests.

A Day In the Life

When interviewing my staff I always state that no day is the same. The recreation department is one of the most flexible departments on property. We might think it will be a normal day of operations and at a drop of a hat there’s a company requesting a last minute team building activity. My team then needs to quickly switch gears and formulate an operations plan to accommodate guests. I tell all my clients and guests that the recreation team is here to make it happen. And we do.

Why I Love My Job

My favorite part of my job is facilitating team building activities. It is a very unique feeling to observe a team of individuals come together during an activity to achieve a common goal.

Breaking Stuff Is Fun

My favorite activity at Suncadia is Meeting Breaker, off our Group Recreation Menu. Each participant gets a crate of breakable items like glasses, cups, plates, really anything that can get smashed. They also get various tools for smashing, including a hammer, a bat or a bowling ball. After the participants smash their items, they then have an opportunity to create a mosaic stepping stone with the broken pieces. There’s something therapeutic about smashing stuff and then creating something. I highly recommend it!

My Favorite Escape

I am very lucky to be able to work in such a beautiful area. I can step right outside my office and feel an escape, but my favorite place on property is a sandbar on the Cle Elum River near the fish shed, which is just a few minute’s walk from the Lodge.

There’s much to do in Suncadia in the fall season, from hiking and taking in the explosion of color in the forest to Harvest Festival. For those seeking to unwind, there’s Glade Spring Spa, a sanctuary of calm and relaxation built to reflect the spectacular natural landscape that defines Suncadia.

Stop by the Spa on Saturdays from 3:00pm to 5:00pm for Sparkle Hour, during which time guests can soak in the pools, detox in the sauna and steam room, and try the signature cocktail featuring Dry Sparkling Fuji Apple & Vanilla. Think of Saturdays at the spa as Glade Spring’s version of happy hour! Sparkle Hour is sponsored by Dry Soda, a Seattle-based company that makes soda with culinary-inspired flavors.

“One of the best things about visiting the spa in the fall is the colors you will see outside,” says spa manager Kourtney Pugel. “Whether you are in our sanctuary curled up on one of our love sacs next to the fireplace or outside having a soak you will see an array of oranges, yellows, and greens. You might even spot a deer wandering right next to the spa.”

Popular spa menu items throughout the year include relaxing and rejuvenating treatments like the Mineral Rich Mud Scrub and Wrap and the Crystal Rose Revival. But don’t miss the Autumn Spice Mani or Pedi, which includes a arm and hand massage or foot soak and scrub featuring a Scents of Fall bath salts and oils. While nails dry, guests are treated to a cup of vanilla mint chai or ruby oolong tea.

Don’t leave the spa without perusing the specially selected items from the UGG fall collection, including the coziest robes and socks you’ll ever try on, and matching sweaters and pants. “They are perfect for the weather right now, not too hot but warm enough for those chilly mornings,” says Kourtney. ”We have some really great sweaters or cardigans that can be matched with jeans to relax at home or go out to a nice dinner.”

At Suncadia, you step out of urban life and into something that’s all too rare: a place where you know your neighbors instead of just passing them on the way to work. And as visits become longer and more frequent, you get to know the people who help shape Suncadia into a community you hold close to your heart. This column celebrates the Suncadia staff who play a role in the way residents and guests enjoy their time here. Some might be familiar faces or names, and others will be new to you. This week, we chat with Heidi Hansen, Director of Property Management.

How did you end up at Suncadia?

I am originally from Minnesota and spent the last 28 years in the Idaho/Wyoming area. I was actively looking to make a career move and found the  Director of Property Management position opening at Suncadia. At the time I had  traveled in Washington but had not considered it as a place to call home. After an invitation, I visited Suncadia and interviewed and spent some time enjoying the area. I liked the vibe and really enjoyed the people. I fell in love with the area, the small town feel and have been at Suncadia for just about six months. Wow, that went fast!

Tell us about your position as Property Manager Director. What does it entail?

A lot of everything and anything. Not one day is ever the same nor do I ever complete my “to do” items in a given day. The position is the oversight and care of all properties and owners in our vacation rental program. My team and I are responsible for the growth of the properties under management.

What’s a typical day like for you in your job?

While there is nothing typical about this job, I spent a lot of my time meeting and communicating with owners on anything involving their property. Lots and lots of communication, helping  owners with upgrades, meeting with potential new owners. Meeting guests that love the property they are staying in.

What makes this job special?

My team is amazing! The people I get to spend my days with every day are good people. Meeting new owners and watching their dream of owning a Suncadia home come to life is a highlight of my job!

Favorite activity at Suncadia when not working?

Hiking with my dogs.

Favorite Suncadia event or festival?

I haven’t celebrated my favorite event in my short time here but I am going to say Harvest Fest even before the Festival has happened.

What were you doing before you joined the Suncadia team?

I was the Director of Lodging at Grand Targhee Resort in Alta, WY, a ski and biking resort in the Grand Teton mountain range. My responsibilities were the oversight of property management, which included vacation rentals, resort-based lodging, housekeeping, public areas and workforce housing.

What did you want to be when you were a kid?

A horse trainer.

If you weren’t in the hospitality industry, what would you be doing?

Owning and managing a guest ranch and horse performance facility in Montana.